Terms & Conditions

Last Updated: November 2025

Welcome to ZahraZone.store!
These Terms & Conditions govern your use of our website and the purchase of products from ZahraZone.store, a UAE-based online store offering a wide range of products including watches, earbuds, cosmetics, home décor, and kitchen gadgets.
By accessing or purchasing from our website, you agree to comply with these terms.

1. General Information

ZahraZone.store is operated from the United Arab Emirates. All transactions, deliveries, and customer services are handled within the UAE.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

2. Use of Our Website

You must be at least 18 years old or using the website under the supervision of a parent or guardian.
You agree not to misuse our website or engage in fraudulent or harmful activities.
All content (images, logos, descriptions, etc.) on ZahraZone.store is owned by or licensed to us. Unauthorized use is prohibited.

3. Products & Orders

We make every effort to display accurate product information, prices, and images.
Prices may change without prior notice.
We reserve the right to refuse or cancel any order for any reason, including product unavailability, incorrect pricing, or suspicious activity.
All orders are subject to acceptance and product availability.

4. Payment

We accept Cash on Delivery (COD) and online payment options (where available).
All payments must be made in UAE Dirhams (AED).
By providing your payment information, you confirm that you are authorized to use the payment method.

5. Shipping & Delivery

Orders are processed within 1–3 business days.
Delivery times may vary depending on your location within the UAE.
ZahraZone.store is not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns & Refunds

Please refer to our Refund & Return Policy for detailed information.
In summary, products may be returned within a specified time frame if they are defective, damaged, or incorrect upon delivery.

7. Limitation of Liability

ZahraZone.store will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
Our total liability shall not exceed the total amount paid by you for the product in question.

8. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
📧 Email: support@zahrazone.store
📍 Location: United Arab Emirates